Shipping policy

Order Processing Time

All items are handmade to order.
Please allow 3–5 weeks for production before shipping.

Production time may vary depending on order volume and product details.

 

Shipping Time

Once your order is ready, delivery typically takes:

Cairo & Giza: 3–5 working days
Other Governorates: 5–7 working days

You will be notified once your order is shipped.

 

Damaged Orders

If you receive a damaged item, please contact us within 24–48 hours with photos of:

The product
Packaging
Shipping label

We will assist you with a replacement.

 

Contact Us

For any shipping questions, contact us via WhatsApp or Instagram